Items can be returned within 30 days of receipt. Ensure the products are unused and in their original packaging. Any product manual and accessories that was included in the original packaging should be returned together.
Return of the following items cannot be accepted:
Go to "My Orders" in "My Profile," and select the items to return.
Alternatively, contact us at info@eledtric.cn or +8619924233626 with your order number, reason for return, and relevant details.
Follow the return instructions provided by our team for the item(s) you wish to return.
Send the item(s) to the following address:
Return Address:
Anyang Warehouse, No.6, Xiongle International Logistics Center, Shanghua Intersection, Lecong Town, Shunde District, Foshan City, Guangdong Province.
Refunds are processed once the returned items are inspected and approved.
Refunds are issued to your original payment method within 5-7 business days.
We only replace defective or damaged items.
For exchanges, please contact us by sending email to info@eledtric.cn.
Customers are responsible for return shipping fees unless the return is due to an error on our part.
Original shipping fees are non-refundable.
